Helion-Prime Solutions Ltd. offers software development services to its customers. Software projects initiated with Helion-Prime Solutions follow the contract as signed by the customers at the start of the project.

A dispute related to purchase of services may be resolved by the issuance of a Refund. Requests for a Refund must be made in writing to mail@helion-prime.com and received within 5 business days of closing of a project. Where a Refund is issued, purchasers will have to confirm in writing that they have destroyed all source code submitted by Helion-Prime Solutions and have not saved the source code in any format or on any electronic or print media. This is subject to all vendor copyright laws.

Refund is not available for check and wire bank transfer payments.

No refunds of purchases will be offered under any circumstances, unless there is evidence of a failure in the technology relating to the credit card payment system. It remains the sole discretion of Helion-Prime Solutions to determine if the failure warrants a refund.

Any abuse of this policy as determined at the sole discretion of Helion-Prime Solutions may lead to a denial of a Refund.

Helion-Prime Solutions (Supplier) will not reduce the amount of a Refund by the assessment of a "work done fee" or any other charge (including consulting done) for any Return or for any Refund that is initiated by 2CO or itself.